Your Virtual Admin Expert was launched in 2013 to help entrepreneurs be more organized,
more productive, and more profitable.
If you have a heart to serve, a knack for administration and operations, and love to grow and challenge yourself then joining our team could be a great fit.
“No one is more cherished in this world than someone who lightens the burden of another."
— Joseph Addison
VA Operations Coordinator:
We’re looking for a virtual assistant to serve as our amazing operations assistant subcontractor. Someone who knows their stuff and loves serving professional service providers. You’ve got a strategic brain and know how to use it in the virtual world and all things operations! You love a fast paced environment and aren’t afraid to do the work, lead, manage, and above all, serve our amazing clients!
As the operations assistant for Your Virtual Admin Expert you will be working closely with the CEO to manage both ongoing client Operations, Teams, Projects, and Systems as well as Launches (courses, group programs, and podcasts). This includes looking at all projects from a strategic point of view, being an excellent communicator, having hard conversations when needed, managing tons of moving parts all at once, updating the data (#metricsmatter), setting up killer project plans and delegating like a boss!
This role is an integral part in providing the excellence our clients deserve and therefore requires a great deal of responsibility, organization, and experience. We need someone who is not afraid to lead with love and get the job done. If you need hand holding and tons of training this is NOT the role for you.
This is a subcontractor position that will start at 20 hrs per month and LOTS of room to grow from there.
** Must be available for team meetings on Mondays 9 am CST **
Responsibilities May Include:
Updating CEO's calendar, updating blog posts, task management, creating meeting agendas, quality control, email reminders, metrics management, scheduling appointments, managing podcast guest, creating basic SM images, and updating & creating SOPs
Systems We Use:
Teamwork Projects, Teamwork Chat, Voxer, Zoom, Kartra, Canva, GSuite, Squarespace, Loom
Systems Our Clients Use:
Teamwork Projects, Slack, Kartra, Wordpress, Squarespace, Zoom, ConvertKit, Acuity, Active Campaign, Allpro Web Tools, GSuite, Podbean, Thinkific, Libsyn, Leadpages, Zapier
Long story short, this role is NOT short on variety and you will probably NEVER be bored!!
*** This position is for you if...
You are an organizational ninja.
You know how to lead and can effectively manage teams in a way that leads with love while getting the job done!
Metrics are your jam. You can look at a new client’s backend and immediately start planning out in your mind what spreadsheets and info you need to collect. (because what gets measured gets improved)
You're a SPONGE for learning new platforms.
You enjoy being the right-hand to the CEO.
You speak up if you see a problem or realize there's a more efficient way. (You don't just make it work, you make it better!)
You thrive in a fast paced work environment.
You know how to manage your time and work independently but also enjoy collaboration.
You're resourceful- meaning you know when to Google it but also know when to just ask for help.
*** This position is NOT for you if...
You’re afraid to speak up and lead!
You're full of excuses on why you're missing deadlines.
You DON'T take constructive criticism well.
You don't have the bandwidth to take on more clients. (we're looking for someone who wants to grow with us and be here for the long haul!)
You don't have AMAZING attention to detail.
You tend to be last minute and have a "just get it done" attitude instead of "make it great".
Client satisfaction and customer service is NOT a priority for you.
You need dozens of hours of training before you can contribute.
You are NOT actively learning on your own time and dime.