Terms of Service

Updated: May 14, 2026

 

Welcome to Your Virtual Admin Expert (“Company,” “we,” “our,” or “us”).

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These Terms of Service (“Terms”) govern your access to and use of our website, services, programs, workshops, trainings, consulting, digital products, events, and related offerings.

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By accessing this website or purchasing any product or service from Your Virtual Admin Expert, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use this website or purchase our services.

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1. Company Information

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Your Virtual Admin Expert provides executive-level administrative support, operational consulting, strategic support services, trainings, workshops, digital resources, and related business services for entrepreneurs, executives, organizations, and leadership teams.

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2. Eligibility

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By using this website, you confirm that:

• You are at least 18 years old;

• You have the legal authority to enter into binding agreements; and

• You will use this website and our services only for lawful purposes.

 

3. Services and Offerings

 

Our services and offerings may include, but are not limited to:

• Executive administrative support

• Operations management support

• Consulting services

• Strategic intensives

• Workshops and trainings

• Virtual and in-person events

• Coaching and advisory sessions

• VIP Days

• Digital products and downloads

• Templates and toolkits

• Courses and memberships

• Speaking engagements

• Group programs

• Operational assessments

• Retainer-based services

 

We reserve the right to modify, discontinue, or update services and offerings at any time without prior notice.

 

4. Payment Terms

 

All payments are due as stated at the time of purchase or within your signed agreement.

For ongoing services, invoices are due upon receipt unless otherwise stated in writing.

 

If payment is not received by the due date, we reserve the right to:

• suspend services,

• revoke access to materials or systems,

• pause project work,

• cancel scheduled meetings,

• withhold deliverables, and/or

• terminate the engagement.

 

Any past-due balances may incur a late fee of 1.5% per month or the maximum amount permitted by law.

Returned payments, failed payments, reversed charges, or declined transactions may incur an administrative fee plus any associated processing costs.

 

5. No Refund Policy

 

All sales are final.

 

Your Virtual Admin Expert maintains a strict no-refund policy for all purchases, including but not limited to:

• Workshops

• Trainings

• Intensives

• Strategy sessions

• Consulting services

• Coaching

• VIP Days

• Retainers

• Digital products

• Downloadable resources

• Courses

• Memberships

• Templates

• Event tickets

• Group programs

• Replay access

• Deposits

• Payment plans

 

No refunds, credits, or exchanges will be issued for:

• missed sessions,

• scheduling conflicts,

• dissatisfaction based on personal preference,

• lack of participation,

• failure to implement recommendations, or

• unused services or materials.

 

By completing a purchase, you acknowledge and agree to this no-refund policy.

 

Please also review our separate Refund Policy for additional details.

 

6. Payment Plans

 

If you enroll in a payment plan, you agree to complete all scheduled payments regardless of usage, participation level, attendance, or business outcomes.

Failure to complete payments may result in collections activity, suspension of access, and restriction from future services.

 

7. Intellectual Property

 

All content, materials, frameworks, systems, branding, graphics, workflows, templates, training materials, operational methods, presentations, videos, downloads, written content, and intellectual property provided by Your Virtual Admin Expert remain the sole property of the Company unless otherwise stated in writing.

This includes, but is not limited to:

• proprietary methodologies,

• operational systems,

• templates,

• workflows,

• training materials,

• presentations,

• strategic frameworks,

• service structures,

• written materials,

• graphics,

• videos,

• recordings, and

• digital products.

 

You may not:

• reproduce,

• distribute,

• republish,

• modify,

• sell,

• sublicense,

• share,

• copy,

• teach from,

• upload, or

• commercially exploit

 

any Company materials without prior written permission.

 

Unauthorized use may result in legal action.

 

8. Limited License

 

Upon purchase, you are granted a limited, non-transferable, non-exclusive license for personal or internal business use only.

Purchasing our materials does not transfer ownership rights.

 

9. User Conduct

 

You agree not to:

• use the website for unlawful purposes,

• interfere with website functionality,

• attempt unauthorized access,

• share confidential materials,

• infringe upon intellectual property rights,

• distribute malicious software, or

• engage in abusive, defamatory, or harmful conduct toward the Company or others.

 

We reserve the right to terminate access to our website, programs, or services for violations of these Terms.

 

10. Workshops, Trainings, and Events

 

For live or virtual events, workshops, intensives, trainings, and speaking engagements:

• Access is limited to the registered participant unless otherwise stated.

• Unauthorized sharing of access links or materials is prohibited.

• Recording, reproducing, or redistributing training content without written permission is prohibited.

• We reserve the right to modify speakers, schedules, delivery formats, dates, or content if necessary.

 

If the Company cancels an event entirely and no alternative access is provided, we may offer a transfer credit, rescheduled access, or refund at our sole discretion.

 

11. Confidentiality

 

Both parties agree to maintain the confidentiality of any non-public, proprietary, strategic, operational, financial, or business information shared during the course of an engagement.

Confidential information does not include information that:

• becomes publicly available through no fault of the receiving party,

• was already lawfully known,

• is independently developed, or

• is received lawfully from a third party.

 

12. Disclaimer

 

All services, trainings, workshops, materials, and website content are provided for informational and educational purposes only.

 

We make no guarantees regarding:

• financial outcomes,

• business growth,

• revenue increases,

• operational results,

• productivity gains, or

• specific client outcomes.

 

Your success depends upon many factors outside of our control, including implementation, leadership decisions, consistency, market conditions, and business practices.

 

13. Limitation of Liability

 

To the fullest extent permitted by law, Your Virtual Admin Expert shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to:

• use of this website,

• participation in services or programs,

• business decisions,

• interruptions,

• delays,

• data loss,

• loss of profits, or

• reliance on information provided.

 

Our total liability shall not exceed the amount paid by you to the Company for the applicable product or service.

 

14. Third-Party Platforms and Technology

 

We may utilize third-party platforms, software, scheduling systems, payment processors, communication tools, and integrations.

We are not responsible for:

• outages,

• interruptions,

• platform failures,

• data loss,

• third-party security breaches, or

• functionality issues caused by external providers.

 

15. Chargebacks and Payment Disputes

 

By purchasing from us, you agree not to initiate chargebacks or payment disputes without first attempting to resolve the issue directly with the Company.

 

We reserve the right to submit documentation including:

• signed agreements,

• proof of access,

• attendance records,

• communications,

• invoices, and

• delivery records

 

in response to any dispute or chargeback claim.

 

16. Website Use and Availability

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We do not guarantee uninterrupted access to the website and reserve the right to modify, suspend, or discontinue any aspect of the website at any time.

 

17. Governing Law

 

These Terms shall be governed by and interpreted in accordance with the laws of the State of Illinois, without regard to conflict of law principles.

 

Any disputes arising under these Terms shall be resolved exclusively in the courts located in Illinois.

 

18. Changes to These Terms

 

We reserve the right to update or modify these Terms at any time.

Updated versions will be posted on this page with a revised effective date. Continued use of the website or services constitutes acceptance of any modifications.

 

19. Contact Information

 

If you have questions regarding these Terms of Service, please contact us admin@youradminexpert.com